Job Description

Job Description

Job Description

What SMS Does

SMS group in the leading partner in the world of metals. SMS group Inc. in Valparaiso, IN is part of a global company that employs more than 14,400 people at over 100 locations, throughout 31 countries. We use our over 150 years of experience and unique expertise in metallurgy, industrial processes and digitalization to create new perspectives for our industry through continuous innovation. We are the leading market player in the design and construction of blast furnace and coke oven plants and an original equipment supplier, offering comprehensive maintenance and spare part services for iron making, metals production, continuous casting and rolling (flat and long products), tubes, welded pipes forging, non-ferrous technology, and heat treatment plants - all from a single source.

Summary

Are you looking for an Entry-Level type position to get your foot in the door at a World-Wide company? Are you looking for the opportunity to learn the ins and outs of the steel industry? Do you have a strong work ethic and learn quickly? If so, this job is for you! Don't hesitate - apply today! We are looking more for the work ethic of a candidate than we are skills. We are willing to train someone who is dedicated and can take ownership of their position, and be a strong cog in our small team. The Technical Sales Support Specialist provides support to the sales / execution and field service teams where needed, assisting with the successful initiation, planning, execution, monitoring and completion of projects undertaken by the SMS Valparaiso plant.

Duties and Responsibilities

• Act as assistant to the Project Manager(s).
• Assist as a point of contact for servicing orders.
• Process customer requests for quotations and orders in accordance with pre-determined company metrics and procedures, communicate with the customer to ensure accuracy, and prepare and send final quotations.
• Enter sales orders into Global Shop Solutions (GSS) with accuracy, assist managing the project to completion, working directly with customers/vendors/contractors and colleagues.
• Assist the inventory team with cycle counts and inventory discrepancies.
• Perform other various duties as assigned or requested.

Job Qualifications

• Strong written, verbal and customer service skills required.
• Strong organizational skills and attention to detail are a must.
• Must have proficiency in Microsoft Office software.
• Previous experience in a manufacturing environment or previous sales support experience is a plus, but not required.
• Previous experience working in an ERP system is a plus, but not required.
• Ability to interpret blueprints/drawings for the purpose of order quotation and accuracy is a plus, but not required.

Physical Demands

• Frequently required to sit.
• Occasionally required to stand or walk.
• Occasionally required to reach with hands and arms.

Schedule

• Full-Time, 8-hour shift
• Monday to Friday, 7:00am - 3:30pm

Benefits

• Paid Vacation - 10 days in the first year (prorated to start date)
• Paid Sick & Emergency Time - 5 days per year
• 10 Paid Holidays - includes 1 'floating' holiday that the employee can choose
• Impressive Medical, Rx, Dental & Vision Insurance
• Long & Short Term Disability / AD&D / Company Paid Life Insurance
• 401K w/matching contribution
• Flexible Spending Account / Health Savings Account
• Tuition Reimbursement
• Annual Bonus
• And More!

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