Patient Services Manager Job at Nuvance Health, Danbury, CT

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  • Nuvance Health
  • Danbury, CT

Job Description

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates.

*60K Sign On Bonus!

*Required: Sign-On Bonus for external candidates with minimum of 2-year current MCH Unit RN experience. Bonus paid over a three year period of continuous full time employment.

Standard Hours: 40.00

Work Shift: Monday - Friday, 8:00am-4:30pm (may vary)

Summary:

Supports Director of Patient Care Services in development, implementation, and monitoring of the patient care delivery system and related nursing practice standards in collaboration with the nursing leadership team. Responsible for the quality of patient care and provides leadership, planning, coordination, management, and evaluation of unit. Accountable for insuring quality, financials, employee engagement, and patient experience in alignment with the organization’s strategic goals.

Responsibilities:

  1. Plans, organizes, and evaluates nursing practice standards on the unit.
  2. Assumes 24/7 accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care.
  3. Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity.
  4. Re-enforces the importance of established training requirements and ensures that all team members meet all of their training requirements within established timelines.
  5. Leads and is accountable for reaching departmental goals. Support Director in reaching identified strategic growth targets.
  6. Assumes responsibility for effective fiscal management of department/departments to ensure proper utilization of financial resources. Demonstrates ability to analyze and understand data in order to support and justify business decisions.
  7. Facilitates interdisciplinary and interdepartmental communication for effective departmental operations. Works collaboratively with physicians and other leaders in the organization.
  8. Ensures department regulatory compliance with standards through policies and practices. Is responsible for the quality of services provided including identification of performance improvement and patient safety opportunities, in addition to developing, implementing, monitoring and evaluating quality and safety initiatives.
  9. Assumes responsibility for developing and maintaining an environment which supports service excellence, and is a role model for staff, patient, and family interactions.
  10. Fosters an environment that encourages open communication. Assumes responsibility for communication to ensure that information is shared regularly for effective operations and to promote positive employee relations.
  11. Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position. Demonstrates ability to translate evidence -based data into practice. Collaborates with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth. Holds staff accountable for regulatory and educational compliance.
  12. In collaboration with the Department of Professional Development, supports the participation of nursing leadership and staff in the shared governance model and is an active participant. Acts as a mentor and leader for nurses in their understanding of the shared governance model.

Other Information:

Education: BSN or Advanced degree in nursing required (or completion of either within 2 years). Master’s Degree in Nursing or related fields preferred. Experience: 3 years of relevant clinical experience with 2 years of leadership experience. Nursing Certification in leadership or related specialty preferred. Membership in a Healthcare/Nursing professional organization preferred. License: CT State RN License. BLS, ACLS, PALS required.

Working Conditions:

Manual: Little or no manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Danbury Hospital

Department: Delivery Room

Exempt: Yes

Salary Range: $49.76 - $92.40 Hourly

EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

Job Tags

Hourly pay, Full time, Relocation bonus, Shift work, Monday to Friday,

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