Job Description

Job Description

Job Description

Job Title: Patient Services Coordinator

Location: Ocala, FL

Hours of Operation: Monday to Friday, Full-Time

Overview: Looking for a better career opportunity? Join our team! Radiology Associates of Ocala is seeking a full-time Patient Services Coordinator to provide quality customer service in a busy outpatient imaging center. As a Patient Services Coordinator, you will play a key role in ensuring a seamless patient experience by collecting and entering accurate demographic and insurance information into our system.

Key Responsibilities:

• Collect copays, deductibles, and outstanding payments from patients.
• Cross-reference scheduled appointments with radiology orders to ensure the correct exam is performed.
• Answer a multi-line phone system in a courteous and friendly manner, routing incoming calls to the appropriate person or department.
• Validate insurance information and ensure pre-authorization documentation and authorization numbers are obtained and entered accurately.
• Provide exceptional customer service to patients by addressing their needs and questions in a professional and friendly manner.

What You’ll Enjoy as an Employee:

• Paid Time Off (PTO)
• Paid Holidays
• Affordable Medical, Dental, and Vision plans
• Paid Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Employee Recognition Programs
• Corporate Discounts
• 401K Program
• Employee Referral Bonus Program

Why Choose Radiology Associates of Ocala? Radiology Associates of Ocala is committed to providing our patients with the highest quality imaging services using state-of-the-art technology in a caring, comfortable, and professional setting. We understand that our employees are key to creating an exceptional patient experience, and we foster a supportive and inclusive work environment where all contributions are valued.

Qualifications:

• A minimum of one-year related medical office experience .
• Knowledge of medical terminology is desirable.
• Strong computer skills and customer service abilities are a must.
• Understanding of Medicare, Medicaid, private insurance, HMOs, and PPOs is a plus.

Additional Information:

• We are an equal opportunity employer and comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances.
• We are a Drug-Free and Tobacco-Free Workplace : All candidates, after accepting an offer of employment, undergo a drug screening and background check.
• This organization participates in E-Verify .

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