Summary As a Senior Program Manager, you will manage multi-year IT-related product (systems/applications), training, or customer relationship management programs, projects, or business initiatives. The positions are located in Washington, DC; San Francisco, CA; Denver, CO; Atlanta, GA; Chicago, IL; New York, NY; Charlotte, NC; Boston, MA; Dallas, TX or Houston, TX. Duties As an IT Program Manager, you will: Lead, coordinate, integrate, and be accountable for the overall program management success of the design, documentation, development, modification, testing, installation, implementation, and support of processes, practices, systems, and technology associated with the assigned initiative's intent and goals; and/or IT training, customer engagement, communication, and training activities. Ensure all work efforts achieve stated outcomes within the OCC's business strategy, including appropriate strategic, life cycle management, and capital IT investment plans. Develop project management plans, risk and issue management plans, communications plans, scope management plans, work breakdown structure, budgets, and procurement strategies. Coordinate with senior OCC leaders to ensure proposed product training program is compliant with regulatory policies, communication, software standards, and user requirements. Ensure IT product requirements are understood and met, and execution is consistent with the project plan. Requirements Conditions of Employment This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled in the FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. Complete a one-year probationary period (unless already completed). Complete a background investigation (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 . Travel occasionally to attend conferences and/or training. File an OCC Financial Disclosure Form. Complete a financial disclosure review and resolve any ethics issues. Qualifications You must meet the following requirements within 30 calendar days after the closing date of this announcement: You must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Generally demonstrated by tasks where the applicant is thorough when performing work and conscientious about attending to detail. Customer Service - Generally demonstrated by tasks where the applicant works with customers to assess their needs, provide information, resolve their problems, knows about available services; and is committed to providing quality products and services. Oral Communication - Generally demonstrated by tasks where the applicant expresses information to individuals or groups effectively, considers the audience and nature of the information; makes convincing oral presentations; listens, and responds appropriately. Problem Solving - Generally demonstrated by tasks where the applicant identifies problems; determines accuracy and relevance of information; and uses sound judgment to evaluate alternatives and make recommendations. In addition, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-V band level or GS-13 grade level in the Federal service. Examples of specialized experience for this position include: Providing technical advice and assistance on IT programs to users and stakeholders. Analyzing business requirements to develop IT solutions. Using qualitative or quantitative techniques to analyze data in support of an IT project. The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. Education Education cannot be used to qualify for this position. Additional Information This position is included in the bargaining unit. Salary range does not include geographical pay. One or more positions may be filled in any of the locations specified above. If you are a current OCC employee who previously received a waiver determination permitting you to retain bank securities due to extenuating circumstances, please note that this determination may be rescinded if the nature of your duties changes. We may select from this announcement or any other source to fill one or more positions. Must be a U.S. citizen or U.S. national. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application package includes your resume, responses to the online questions, and required supporting documents. Please ensure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Your application package will be rated and ranked among others based on your responses to the online questions regarding your experience, education, training, performance appraisals, and awards relevant to the duties of this position. Required Documents A complete application includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. How to Apply The following instructions outline our application process. You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. #J-18808-Ljbffr Department of the Treasury
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